WordPress Care Plans

Peace of mind that your website is in good hands.

Your website should be working hard 24 hours a day, 7 days a week to educate and convert visitors into customers. If you already have a great website, then it deserves great care to ensure that it always looks its best.

Our website care plans give you both security and peace of mind, knowing that your site is being kept safe and well looked after. We keep regular backups of your website just in case the worst should happen and ensure that your website performs optimally when your customers are viewing the site. To put it simply, we keep your site running smoothly so you don’t have to.

Your Website Is Critical To Your Business

You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

 

All Software Is Vulnerable

Software needs updating. All software. Including the software that powers your website. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook, as well as millions of small businesses everyday. It’s the nature of the world we live in and unfortunately websites are an easy target.

Do It Yourself?

Keeping your website up to date, backed up and secure takes a lot of time. It takes your focus away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep ahead of all the trends and developments.

Our Help

If we built your website, then we know your website intimately. We know every line of code and all of the variables and combinations of things that make it work correctly. We also know the software your website is built on very well. We’ve been using it for years and all of our websites (including this one) are built on the same software. So we are in the best position to keep your website up and running and open for business and we can do that with one of our Website Care Plans.

 

What Do We Offer?

We’ll do all the nitty gritty things you don’t want to, so you can just enjoy doing what you do best. Depending on the plan you choose, we can perform an unlimited number of small tasks on your website throughout the month to make sure every piece of content and code is perfect.

 

The Upside

Working with us means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take you to do it yourself.

What’s included in all of our website care plans?

Free website hosting* so you can leave the technical stuff to us

 
 

Peace of mind that your website software is up to date

Priority email support is available to all care plan customers

Secure backups so your site can be restored quickly if anything goes wrong

 
 

Physical copy of your site backup for that extra level of protection

 
 

Peace of mind that someone is there to help if things go pear shaped

 
 

24/7 uptime monitoring to make sure your site is always available for your customers

 
 

Video tutorials so you'll never feel like you're on your own

 
 

An extra level of security with our free security certificate

 
 

Regular optimisation of your website database to keep it running fast and smooth

 
 

Performance enhancements to your website making it load quickly

 
 

Weekly performance check of your site to make sure it is running at its best

 
 

Website report so you know that your site is all under control

 
 

Video tutorials so you'll never feel like you're on your own

 
 

Budgeting in advance for changes to your website helps you to keep your website fresh

 
 

Pricing

No long term contracts. Cancel anytime.

STANDARD

£87 / Month

  • All the great features above, plus
  • 10,000 visits per month
  • Monthly Updates
  • Monthly Security Scan
  • Monthly Website Report
  • SEO & Analytics Report
  • Phone Support**
  • No Content Delivery Network
  • No Support Time Included***
  • eCommerce
  • No Strategy Session
  • £500 Onboarding Fee

PREMUM

£147 / Month

  • All the great features above, plus
  • 20,000 visits per month
  • Weekly Updates
  • Weekly Security Scan
  • Weekly Website Report
  • SEO & Analytics Report
  • Phone Support**
  • Content Delivery Network
  • 60 Minutes Support Included***
  • eCommerce
  • Annual Strategy Session
  • £500 Onboarding Fee

ELITE

£397 / Month

  • All the great features above, plus
  • 40,000 visits per month
  • Daily Updates
  • Daily Security Scan
  • Weekly Website Report
  • Extended SEO & Analytics Report
  • Extended Phone Support**
  • Content Delivery Network
  • Unlimited Support***
  • eCommerce
  • Monthly Strategy Session
  • £750 Onboarding Fee

* Does not include email hosting. We recommend using a dedicated email service such as Office 365, Google Apps or Zoho mail. We offer support to help you initially configure this service.

** Phone support is available during our standard working hours. Extended phone support is available out of hours and will incur additional charges.

*** Included support covers any task that takes us less than 30 minutes to complete and typically involves things like adding testimonials or a staff profile to your website. These tasks do not cover advanced features such as a complete online shop or membership section.

Frequently Asked Questions

WHY DOES MY WEBSITE NEED MAINTENANCE?

Building your website on the WordPress platform has many advantages, such as adding additional features to your website such as eCommerce and social media integrations. It is also great for customers who want to be able to edit parts of their website themselves. The downside of this is that WordPress is regularly being updated.

Just like owning a car, it is advisable to get your website serviced regularly to ensure that everything is running smoothly. Without this regular maintenance, your website is vulnerable to attack from hackers who are always looking for ways to gain access to your site.

WordPress sites use ‘plugins,’ which are small extra programs installed to add extra features to the website. The developers of these plugins will regularly release updates to ensure that the site works correctly. It is vital that the plugins are tested and installed on your site to keep it functioning correctly.

Our maintenance packages give you both security and peace of mind, knowing that your site is being kept safe and well looked after. We keep regular backups of your website incase the worst should happen. We make sure that your website performs optimally when your customers are viewing the site. To put it simply, we keep your site running smoothly so you don’t have to.

WHY SHOULD I LET YOU TAKE CARE OF MY SITE?

At Perspective Design we understand the importance of maintaining your WordPress website. We have experience in installing and managing WordPress websites for a range of clients and have the expertise to keep your site working correctly. When we take on a new website project we audit the site for security issues, ensure that the site is up to date, install additional security and backup procedures and monitor your site to keep it working optimally.

WHICH PACKAGE IS RIGHT FOR ME?

For most small business customers, we would typically recommend our Premium package. This includes everything you need to keep your site functioning at its best. For larger companies or individuals who have a more demanding website, we recommend our Elite package. This includes additional enhancements such as a content delivery network to speed up your website even further, extra support and regular advice through our strategy sessions.

DO YOU OFFER LOCAL ADVICE AND SUPPORT?

We pride ourself on our communication with our clients and will send out regular reports so that you know your site is functioning well.

We offer advice and support to our customers regarding all aspects of their website. This can include advice on the best plugins to use in order to add new features to their website or advice on integrating their sites with different payment providers.

We provide you with reports into the performance of your website and will liaise with you to ensure that the site is bringing in the customers you are looking for.

We care about how your business looks online and are here to help you succeed.

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